Installation And Troubleshooting

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One of the usual reasons to get a server of your own is the fact you'll have full control over the software environment and you can install anything you would like. This will allow you to run apps which require certain software in order to be present on the server, which is not possible with a shared Internet hosting server where you are able to install software only inside the account, but not on a root level. If you are not very experienced with this kind of matters, however, you might experience issues due to the fact that managing a server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our admins can take care of different tasks which should be done or can resolve various issues that you might experience.

Installation and Troubleshooting in VPS Hosting

The upgrade can be acquired with all virtual private server solutions which we offer and you'll be able to add it either during the signup or at any time after via your billing CP. It includes one hour of custom work on your web server, so our admins can assist you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed in the event that it does not work, so you won't have to waste time to determine what is wrong because they can aid you in a very quick and expert manner. Since this is a one-time upgrade, you can get it only when you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful in case you are unable to do something by yourself or if you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all of our Linux dedicated servers hosting packages and as long as you add it, our expert admins shall be able to aid you with everything on your hosting server. This includes setting up any third-party software that you might want to use on the hosting server and troubleshooting any script which functions badly or does not run at all. Our upgrade provides sixty minutes of work and in case a specific task isn't very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left within your billing CP and use them anytime you need assistance again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance later on, you can add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack also, but just in case you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best possible way.