Live Chat Support

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A live chat is a real-time method of communication between a hosting company's support crew and its customers. It is a very efficient way to receive some info about the website hosting services or have some problem resolved as you are speaking with a live agent. The advantages of using a real-time chat service rather than calling or opening a support ticket are the low possibility of errors any time you exchange data like usernames or domain names, the quicker response time because the communication is live plus the fact that you don't need to stay on the chat all the time - you're able to do something different while the representative investigates the issue in question. Furthermore, you can connect with a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone charges that you will need to pay when you are calling to a different country.

Live Chat Support in Shared Hosting

We supply a live chat assistance service for all Linux shared packages that we offer and we're able to support you with almost everything in real time. In case you do not have an account with our company yet, we're able to give you more details about the plans so as to help you to select the most appropriate plan. If you are an existing client, we're able to assist you with any general or billing matter along with with multiple common technical issues, for instance an e-mail address installation in a desktop e-mail client. When you are unable to call us for some reason or you're in a country where we don't have a local phone number, the live chat will be the best way to get in touch with us. Certainly, some troubles need more time to analyze and test, so you will need to open a ticket to our technicians, still, we are able to save your time and assist you with various problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is online every single day, even on weekends and holidays. It's one of the best ways to find out more information about our Linux semi-dedicated packages in case you do not have an account yet or to have a problem resolved if you are a client and our customer support representatives will assist you in real time regardless of the time of the day you join our chat. In case you're hestitating which plan is more appropriate for your websites, in case you need advice whether you need a particular upgrade and how to order it or when you've got problems setting up an e-mail account on your machine, you will be able to contact us and we'll give you the needed information instantly. Our live chat is available even after our phone lines are off for the day, which means that when you have an account here, you can be sure that you'll always get prompt assistance with any kind of question or problem that pops up.