A 99.9% Server Uptime
Our shared hosting system is based on a reliable, top–quality hardware architecture and a strongly tweaked Linux version. So, no matter what your website is, or how many site visitors you’ve got, or even if there’s a distributed denial–of–service assault, our hosting servers will remain up and your websites will remain accessible online.
All our Linux shared packages packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on premium–quality hardware elements supplied by Juniper. Additionally, on each router, we have placed a firewall with an intricate algorithm to successfully sift out all suspicious requests.
Because of this, in each of our datacenters – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to lower all possible risks with our cloud hosting plans and even though our company offers exceptional support, there are situations when the customer is just not content with what we offer. Or he needs to migrate to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully happy, we will give you a refund.
24/7 Technical Support
If you have ever had to wait for hours for a response, you know how infuriating this can be, especially if your site is at stake. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be right here for you and they will reply to you in under one hour. And the best thing is that their average response time is below 20 minutes!