Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Hosting Control Panel you can find an exhaustive Help section featuring lots of how–to articles and frequently asked questions. They are compiled by our support team of proficient techs. Simply type in your question and our smart platform will return the most appropriate answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of how–to video tutorials that visually explain how to resolve a typical problem connected with your Linux shared packages account. You’ll find the video lessons in the Help Center.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 client support service and a sixty–minute ticket response guarantee. Our seasoned customer service technicians will be available day and night to respond to your queries and to fix any issue that you might chance upon. Simply send a support ticket from the Help Center and we will respond without any delay whatsoever.